Contact Us

Have a question about an order, a subscription, or the guarantee? Our support team is happy to help.

Email

Reach us any time at support@ritora.shop. We aim to reply within one business day.

Support hours

Mon–Fri, 9am–5pm.

Track your order

Once your order ships you receive an email with a tracking link. If you cannot find it, email us with your order number and we will resend it.

Manage a subscription

You can change, skip, or cancel a refill from your account before your next billing date, or contact us and we will help.