Help & FAQ

Two gummies a day. Chew them, do not swallow them whole, and take them at roughly the same time each day — that consistency matters far more than the exact hour. Check with your doctor first if you are pregnant, nursing, taking medication or being treated for anything.

Only if you choose the refill option at checkout. A one-time purchase is a single order with no recurring charge; a refill renews automatically at the price and interval shown until you cancel.

Orders are dispatched within 1–2 business days on tracked delivery. The estimated window for your address is shown at checkout, and a tracking link is emailed when your order ships.

Any shipping fee is shown at checkout before you pay, and orders over the free-shipping threshold shown there ship free (priced in EUR).

A 90-day money-back guarantee on your first order. Contact support within 90 days of delivery and we will arrange a refund.

From your account, or by contacting support, any time before your next billing date. You can also skip a shipment or change the delivery date. Cancellation stops all future charges.

We ship across our home market and to many other destinations shown at checkout. For international orders, any import duties or taxes charged on delivery are the customer’s responsibility.

Check your tracking link first; if it has not updated for several business days, email support@ritora.shop with your order number and we will investigate and make it right.

Email support@ritora.shop and we’ll reply within one business day (Mon–Fri, 9am–5pm).